A Handbook for Measuring Employee Performance: Aligning Employee Performance Plans with Organizational Goals, Workforce Compensation and Performance Service, Performance Management and Incentive Awards Division, PMD-013, September 2001

Describes a method for developing employee performance plans that are aligned with and support organizational goals using an 8-step process. Provides guidelines for writing performance elements and standards along with hands-on exercises to give users a chance to practice their new skills.

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This handbook is designed for Federal supervisors and employees and presents an eight-step process for developing employee performance plans that are aligned with and support organizational goals. It also provides guidelines for writing performance elements and standards that not only meet regulatory requirements, but also maximize the capability that performance plans have for focusing employee efforts on achieving organizational and group goals.

The methods presented here are designed to develop elements and standards that measure employee and work unit accomplishments rather than to develop other measures that are often used in appraising performance, such as measuring behaviors or competencies. Although this handbook includes a discussion of the importance of balancing measures, the main focus presented here is to measure accomplishments.

Consequently, much of the information presented in the first five steps of this eightstep process applies when supervisors and employees want to measure results. However, the material presented in Steps 6 through 8 about developing standards, monitoring performance, and checking the performance plan apply to all measurement approaches.

Download A Handbook for Measuring Employee Performance

PDF format, 1.1MB, 93Pages.

The handbook has four chapters and three appendices:

❙ CHAPTER 1 gives the background and context of performance management that you will need to understand before beginning the eight-step process.

❙ CHAPTER 2 defines accomplishments, which is key to using this handbook successfully.

❙ CHAPTER 3 includes a detailed description of the eight-step process for developing employee performance plans that are aligned with and support organizational goals.

❙ CHAPTER 4 provides study tools, including a followup quiz and a quick reference for the eight-step process.

❙ THE APPENDICES contain example standards that were written specifically for appraisal programs that appraise performance on elements at five, three, and two levels.

After reading the instructional material, studying the examples, and completing the exercises in this book, you should be able to:

❙ DEVELOP a performance plan that aligns individual performance with organizational goals
❙ USE a variety of methods to determine work unit and individual accomplishments
❙ DETERMINE the difference between activities and accomplishments
❙ EXPLAIN regulatory requirements for employee performance plans

Download A Handbook for Measuring Employee Performance

TXT format. 167KB.

This text version is available for use with adaptive devices. This version has no formatting and is designed for use with adaptive devices only. Originally published on September 2001

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This PERFORMANCE MANAGEMENT guidance relates to the management of employee performance (i.e., planning, developing, monitoring, rating, and rewarding employee contributions), rather than performance-based or performance-oriented approaches to managing, measuring, and accounting for agency program performance. While these concepts can and should be linked and integrated, they remain distinct in some respects, particularly with regard to establishing individual accountability and dealing with poor performers. We also provide information that specifically addresses performance management for the Senior Executive Service.

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