This report by Advaiya, Inc. compares the Research in Motion (RIM) BlackBerry solution (BlackBerry mobile devices and BlackBerry Enterprise Server) with the Microsoft mobile solution (Microsoft Windows Mobile and Microsoft Exchange Server 2007 SP1 with Microsoft ActiveSync technology) by analyzing features of the user and administrator experience.

The concept of working "any time and anywhere" has become popular. To support this concept, many organizations are adopting mobile solutions.

Mobile solutions are essential to a strong IT infrastructure because they facilitate employee access to information in near-real time, regardless of location. Organizations that implement mobile solutions benefit from a work force that remains fully connected to the business both on and off site.

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This paper compares the Research In Motion BlackBerry solution (BlackBerry mobile devices and BlackBerry Enterprise Server) with the Microsoft® mobile solution (Microsoft Windows Mobile® and Microsoft Exchange Server 2007 SP1 with Microsoft ActiveSync® technology) by analyzing features of the user experience and the administrator experience. Use the information in this paper to understand the benefits and shortcomings of both solutions.

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"Comparing Research In Motion and Microsoft Mobile Solutions"

Offered Free by: Microsoft Corporation

CONTENTS
Executive Summary: The Mobile Work Culture 5
User Experience 6
Mobile Architecture 6
Security Features 6
Added Functionality 6
Choice and Flexibility 6
Administrator Experience 8
Mobile Architecture 8
Security Features 9
Added Functionality 9
Choice and Flexibility 9
BlackBerry: The Research In Motion Solution 10
User Experience 11
E-Mail and Messaging 11
Voice and Sound 11
Internet Access 11
Data Entry 11
Navigation with the Global Positioning System 12
Organizer 12
Administrator Experience 12
Deployment 12
Applications and Device Settings 12
Device and Data Protection 13
Application Design and Development 13
ActiveSync: The Microsoft Mobile Solution 13
User Experience 15
E-Mail and Messaging 15
Voice and Sound 15
Internet Access 16
Navigation with the Global Positioning System 16
Online Presence and Synchronization 16
Device and Data Protection 16
Data Access 16
Calendar and Meetings 17
Collaboration 17
Partner Solutions 17
Application Design and Development 17
Security 17
Granular Device Control 18
Vendor Flexibility 18
Administrator Experience 18
Applications and Device Settings 18
Device and Data Protection 19
Application Design and Development 19
Server Roles 19
Mailbox Management 19
Security Architecture 19
Total Cost of Ownership 20
Comparison 20
User Experience 20
Administrator Experience 21
Conclusion 23
Notes and References 25

EXECUTIVE SUMMARY: The Mobile Work Culture
In our mobile work culture, we see corporate staff, from executive to individual contributor, working beyond the boundaries of the traditional office environment. The concept of working “any time and anywhere” has become popular. To support this concept, many organizations are adopting mobile solutions. As employees use these solutions, their expectations are increasing—employees want not only access to information, but full participation in business from any location whenever it is required.

Mobile solutions are essential to a strong IT infrastructure because they facilitate employee access to information in near-real time, regardless of location. Organizations that implement mobile solutions enable employees to be more productive, responsive, and aligned with the latest business events—and benefit from a work force that remains fully connected to the business both on and off site. ...

CONCLUSION
The wireless mobile solutions market is continually growing and making substantial demands for enterprise-wide mobile technology solutions that enable remote access to e-mail and network resources. In the new mobile work culture, corporate staff expects mobile solutions to deliver not only e-mail but access to information when and where they need it.

The Research In Motion BlackBerry solution and Microsoft mobile solution with ActiveSync both provide users with the features and functionality to manage e-mail and data from a mobile device. The functionality and manageability of the Research In Motion BlackBerry solution enabled Research In Motion to take an early lead in mobile e-mail technology. However, by introducing Microsoft Windows Mobile and Microsoft Exchange Server 2007 SP1 with ActiveSync, Microsoft offers mobile users a strong, flexible solution. In our opinion, Research In Motion BlackBerry technology is good, but the future is with the Microsoft mobile solution. ...

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