E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication, By Nancy Flynn, Randolph Kahn, Esq., published by AMA (American Management Association), 2003

The authoritative guide to e-mail management and electronic retention.

All companies rely on e-mail as a critical business tool, but few have considered the policies and systems necessary to safeguard their interests. Important information including transaction details, trade secrets, and confidential documents contained within messages are business assets with serious legal and financial implications. If an organization is to be safe, it needs a practical system for handling everything that comes into—and leaves—its computers.

A toolkit for protecting any company’s electronic capital, E-Mail Rules shows how to:

• Use technology, policy, and employee training to minimize the loss of data
• Create enterprise-wide retention rules for the saving and disposal of messages
• Gain control of transmission and ensure a secure electronic environment
• Develop strategies for related technologies like instant messaging, list serves, and online chat

E-Mail Rules shows readers how to maximize the effectiveness of their organizations’ e-mail systems, and put an end to lost or compromised information.

Download Full Book: E-Mail Rules

Pdf format, 1MB, 273pages. AMA

To download the E-Mail Rules e-book right click on download link and choose "Save Target As"

E-Mail Rules AMA Official Website

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