Do your technicians do real work or paperwork? Learn how to increase worker productivity.

More and more companies are automating their mobile service workforce to eliminate paperwork and manual data collection and improve worker efficiency. By eliminating paper-based forms and one-way communication processes with mobile computing and wireless technologies, companies see immediate efficiency and accuracy benefits.

Service technicians are by definition a mobile workforce, whether they are operating within the four walls of a facility or out in the field. Regardless if the tasks are performed as part of an asset maintenance approach or as a dispatch oriented repair and service model, minimizing non-productive tasks and enabling timely two-way communication with dispatch is critical. Paperwork and manual data entry are not only time consuming but also subject to errors and mismanagement.

Today’s maintenance and field service organizations are facing ever greater pressures to improve service levels while also decreasing costs. On the one hand, they are being asked to provide ever more responsive service with shorter mean time to repair and more demanding service level agreements.

On the other, they are experiencing rising service expenses due to increasing labor, fuel and management costs. At the same time, they are facing ever greater pressure to green their operations and reduce wasted resources. ...

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"Eliminating Paperwork and Manual Data Entry is More than Just Efficient"

Offered Free by: Intermec Technologies Corporation

SUMMARY
Receiving and fulfilling a work order often requires significant paperwork or manual data entry, even if some automation is currently being used.

Implementing a workforce automation system for the first time, or upgrading to today’s robust technologies, enables maintenance and field service organizations to eliminate paperwork and manual reporting, enable real time communication for scheduling updates and workorder status, reduce non-productive trips to and from the field and improve service levels. Not to mention, eliminating all that paper and ink saves trees and reduces environmental impact.

Intermec, together with our industry leading partners such as Cisco and Microsoft, are prepared to help you implement a system that helps you meet not only your profitability goals, but your green ones too.

For more information about our products and services, visit www.intermec.com.

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