Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication, by Nancy Flynn, published by AMA (American Management Association), 2004 is now available. Free download, pdf format.

Instant Messaging is a powerful business communications tool, but it can get companies into a big mess—quickly.

As instant messaging (IM) quickly gains popularity, organizations need to address the potentially costly challenges it brings to the workplace. Instant Messaging Rules helps you maximize the business potential of IM technology, while establishing and enforcing essential rules and policies to protect your company.

Because IM creates a written, legal record of what goes on in your organization—and its personal use can run the risk of negatively impacting office productivity— Instant Messaging Rules gives you sample policies and best practices for IM usage, covering essential areas like security, training, management, and legal issues. It is an essential, timely guide that will help you take control of this important, cutting-edge tool.

Download Instant Messaging Rules by Nancy Flynn

Pdf format, 1.18mb, 224pages.

Instant Messaging Rules Official Webpage

New AMACOM book offers 32 Instant Messaging Best Practices to keep you in business and out of court.

Comments (0)

Name

Email

Comment

smaller | bigger

Add Comment