Discover how effectively managing the talent supply chain with innovative, integrated business practices and technologies can help professional services providers realize a competitive advantage. Explore market trends driving the need for talent management and the business practices that support the talent supply chain.

EXECUTIVE SUMMARY
Today’s professional services climate is challenging. Customers demand local delivery of global services.
Sophisticated clients want consultants with deep industry or functional experience. And when clients select a
consulting firm, the decision increasingly hinges on a few select individuals rather than on the brand equity
or reputation of the firm alone.

Like no other industry, the professional services industry is dependent almost exclusively on human resources. Talent is the most important – and expensive – asset and differentiates one firm from the next. Because payroll and benefits typically constitute over two-thirds of operating costs, how well a professional services firm utilizes and manages its workforce can mean the difference between average and stellar performance.

A recent independent survey of over 250 professional services firms indicates that the top three management priorities are:

• Hiring talent that aligns with the long-term strategic vision of the firm
• Retaining talent
• Managing resources effectively

Building on the manufacturing concept of supply chain optimization, innovative professional services firms are seeking to improve the return on their investments in talent with a holistic, endto- end, optimized process. ...

Request Your Free Thought Leadership Report: "Leveraging the Talent Supply Chain for a Competitive Advantage"

Geographic Eligibility: USA, Canada

CONTENTS
4 Executive Summary
5 Market Trends
6 Internal Inefficiencies
6 Critical Service-Offering
Development
7 Inefficient Talent Management
8 Difficulty Managing
Project Resources
9 Inefficient Demand Management
9 Complex Supplier Management
10 Introducing the
Talent Supply Chain
11 Talent Management
12 Resource Management
13 Demand Management
13 Supplier Management
14 Summary: Optimizing the Five
Segments of the Supply Chain

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