Speech Technology is recognized worldwide as the leading source of information on speech technology solutions that are changing communications and technology needs of organizations worldwide.

Each issue of Speech Technology features news, deployments, new product announcements, speech solutions and more. Speech Technology enables you to quickly and accurately understand how speech is changing your technology and communications needs. Available in print and digital versions. (Tradepub.com)

Speech Technology Media is a division of Information Today, Inc., a 29-year-old, Medford, N.J., based integrated media company specializing in magazines, periodicals, books, Web sites, and conferences serving the information marketplace.

SPEECH TECHNOLOGY MAGAZINE “AT A GLANCE”
Editorial Mission
To be the definitive source of information designed to help organizations design, implement, and deploy speech technologies as an effective and efficient method of interacting with their customers, employees, and partners.

Founded
Speech Technology magazine was founded in 1995 at the first SpeechTEK developers conference in Boston, with the goal of reporting on the then-nascent speech industry.

Circulation
Speech Technology magazine’s circulation is 18,373.

Value Proposition for the Advertiser
The award-winningSpeech Technology magazine is the only publication exclusively focused on speech technology. One hundred percent of our readers have subscribed to the magazine for our focused editorial content. Our readership mix maps directly to the different decision makers within an organization who are responsible for the recommendation and purchase of speech solutions. Winner of a 2007 APEX award.

Click Here, Get Your Free Subscription to Speech Technology Magazine

Geographic Eligibility: USA

Publisher: Information Today, Inc.

View Speech Technology Magazine, July/August 2008

Cover Story
This Time, It's Personal
What you can do to make your system more customer-friendly.
By Ryan Joe

Improving the caller experience, as it relates to contact centers, has traditionally focused on improving speech recognition, writing clear prompts, and creating efficient call flows. Vendors attest that automation should ideally help customers get what they want as quickly as possible, but is that always happening? Even the phrase "call flow" suggests a series of steps a caller must take before he can access the information he needs.

Additionally, as the benefits of automation become more apparent to enterprises, functionality becomes increasingly more intricate. On the one hand, this certainly relieves a lot of stress on an enterprise’s phone lines and empowers the caller to help himself. But if the caller doesn’t know how to help himself, or doesn’t know how to use the system, he’s likely to get frustrated and the interaction is a failure. This is bad news for everybody, particularly the enterprise, which knows that it takes less effort to keep existing customers happy and loyal than to find new ones. ...

Features
Good Enough for the G-Men
Audio search and mining has its roots in the intelligence community, but the corporate world is where it will really flourish.
By Leonard Klie

FYI
Finally, I Speak to iPhone
New applications bring speech to Apple's iPhone, but mobile search captures the most attention.
By Ryan Joe

Market Spotlight: Education
Speech as a Reading Aid: Voice solutions that combine speech recognition, speech -to-text, and text-to-speech technologies with properly timed interventions are solving problems for those learning to read and write.
By Leonard Klie

Overheard-Underheard
Under-the-radar speech news.
By Ryan Joe

Speech Fills the Docket
Since mid-May, the courts have decided a number of high-profile patent disputes between speech technology vendors, while many more cases have been filed or still await a decision.
By Leonard Klie

Visit Speech Technology Magazine Website

speechtechmag.com is the leading source of information for the speech technology industry

Targeted Readership
More than 80% of our visitors view themselves as their company’s champion for speech-based initiatives and 94% cite our Web site as an important source of information that they cannot find anywhere else.

New Site
In June of 2007, speechtechmag.com and speechtek.com were relaunched with a completely new content management system, design, and organization that has helped us increase traffic fivefold on our magazine’s site in the first 3 months after relaunch.

New Features
speechtechmag.com’s new design allows participating buyers and vertical markets guide sponsors to be served in articles that mention them, helping them to make the most of their editorial exposure on our site.

speechtek.com is now organized with self-serve functionality, which helps potential attendees search in a variety of ways for information on sessions, presenters, and exhibitors from information anywhere on either site. The results of our efforts have resulted in more traffic, longer visits, and a much more satisfying user experience.

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