Speech Technology is recognized worldwide as the leading source of information on speech technology solutions that are changing communications and technology needs of organizations worldwide.

Each issue of Speech Technology features news, deployments, new product announcements, speech solutions and more. Speech Technology enables you to quickly and accurately understand how speech is changing your technology and communications needs. Available in print and digital versions. (Tradepub.com)

Speech Technology Media is a division of Information Today, Inc., a 29-year-old, Medford, N.J., based integrated media company specializing in magazines, periodicals, books, Web sites, and conferences serving the information marketplace.

SPEECH TECHNOLOGY MAGAZINE “AT A GLANCE”
Editorial Mission
To be the definitive source of information designed to help organizations design, implement, and deploy speech technologies as an effective and efficient method of interacting with their customers, employees, and partners.

Founded
Speech Technology magazine was founded in 1995 at the first SpeechTEK developers conference in Boston, with the goal of reporting on the then-nascent speech industry.

Circulation
Speech Technology magazine’s circulation is 18,373.

Value Proposition for the Advertiser
The award-winningSpeech Technology magazine is the only publication exclusively focused on speech technology. One hundred percent of our readers have subscribed to the magazine for our focused editorial content. Our readership mix maps directly to the different decision makers within an organization who are responsible for the recommendation and purchase of speech solutions. Winner of a 2007 APEX award.

Click Here, Get Your Free Subscription to Speech Technology Magazine

Geographic Eligibility: USA

Publisher: Information Today, Inc.

View Speech Technology Magazine, October 2008

Cover Story
14 An Emotional Mess
Speech systems can say 'I'm sorry,' but can they ever truly sound like they mean it?
By Paul Korzeniowski

After a customer enters #, which does not correspond to any viable input option, a typical call center application says just like the previous five that the person had heard, so the feeling of sorrow is not evident to the frustrated user. Rather than an empathetic human, the system sounds like an unemotional silicon and plastic device. ...

FEATURES
20 Emotional Intelligence
Speech technology may have difficulty conveying emotion, but it can certainly detect it.
By Jessica Tsai
26 The Case for Call Recording
Legal issues abound regarding notification and privacy when call centers monitor and capture customer contacts.
By Leonard Klie

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speechtechmag.com is the leading source of information for the speech technology industry

Targeted Readership
More than 80% of our visitors view themselves as their company’s champion for speech-based initiatives and 94% cite our Web site as an important source of information that they cannot find anywhere else.

New Site
In June of 2007, speechtechmag.com and speechtek.com were relaunched with a completely new content management system, design, and organization that has helped us increase traffic fivefold on our magazine’s site in the first 3 months after relaunch.

New Features
speechtechmag.com’s new design allows participating buyers and vertical markets guide sponsors to be served in articles that mention them, helping them to make the most of their editorial exposure on our site.

speechtek.com is now organized with self-serve functionality, which helps potential attendees search in a variety of ways for information on sessions, presenters, and exhibitors from information anywhere on either site. The results of our efforts have resulted in more traffic, longer visits, and a much more satisfying user experience.

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