This executive summary covers the benefits and costs of Mobile Unified Communications.

Unified Communications (UC) integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers.

Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.

Download Now: The CIO's Guide to Mobile Unified Communications

Receive Your Complimentary Executive Summary NOW!

Offered Free by: RIM (Research In Motion)

Executive Summary
As enterprise mobility rapidly increases, and workers spend more time away from their desks and on the road, companies around the globe are looking for ways to keep their employees in touch and productive.

One solution, Unified Communications (UC), has been rapidly growing in popularity over the last few years. UC integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers.

Extending UC into the mobile space on smartphones helps to eliminate reachability issues, and gives the worker that is away from their desk, tools that assist in communicating and collaborating as easily and effectively as they do when they are at their desk. Fixed Mobile Convergence (FMC) can make Mobile UC even easier to use and can significantly reduce telecom costs.

The next generation of Mobile UC is expected to integrate UC capabilities directly within strategic Line-of-business (LOB) applications. Using these applications, mobile workers can be integrated into existing enterprise workflows, or new improved workflows can be designed around them. When properly deployed and supported, Mobile UC can have significant benefits to the enterprise, including: improved employee reachability, increased productivity and reduced telecom costs.

This document will introduce some of the cost, productivity and reachability issues associated with increased enterprise mobility, and provide an introduction to Mobile UC,
its benefits and future directions.

Table of Contents
Executive Summary 2
Introduction 3
Defining Mobile UC 4
Extending UC with Fixed Mobile Convergence 5
Next Generation Mobile UC 6
Benefits of Mobile UC 7
Increased Reachability 7
Reduced Capital Expenditure 7
Reduced Communications Costs 7
Increased Employee Productivity 7
Conclusion 8
For More Information 8

Comments (0)

Name

Email

Comment

smaller | bigger

Add Comment