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Cover Story: SPA Factor
BY JERI CLAUSING

Once a luxury cost center that denoted pampering, spas are now profit centers marketed as wellness services.

At one time, hotel spas were typically a money-losing amenity offered only at luxury hotels and resorts. Today, they are becoming an essential component at an increasingly wide range of hotels.

From Embassy Suites to Marriott’s Nickelodeon family resorts to Hilton and the revamped Sheraton brand, the number of hotel spas under development continues to grow, and hoteliers see no sign that the booming hotel spa trend will wane anytime soon.

“Growth in spas, particularly in hotels, continues to rise,” said Susie Ellis, president of SpaFinder and a member of the Global Spa Summit board. “There has been a fundamental shift. In the earlier years, there was a lot of association with spas in terms of pampering and indulgence. That now has shifted more toward wellness. With that shift, people are putting more importance on spa activities and not looking at them as much as pampering or an extra.” ...

View Travel Weekly, August 4, 2008

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NEWS:
6 Levine to Washington: Butt out!
Deregulation guru says government intervention would only make things worse for air travel

8 United no longer
The carrier has ended its preferred-supplier agreement with Carlson Wagonlit Travel

8 Frontier hero
A private equity fund named after a Greek hero comes to the carrier’s rescue

9 AmEx buy
Company purchases a 13% stake in expense-management firm Concur Technologies

14 Subpar RevPAR
Hotel firms expect room revenue to begin dropping by year’s end

16 Single-minded
Some tour operators are waiving their single supplements or reducing them considerably

16 New Adventures
Disney vacation arm adds eight destinations to its portfolio

40 Tax facts
NBTA study monitors local taxes and their impact on business travel

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